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Please be advised that we will be using Patchs from the 1st April 2023. Our online services on patchs will serve as a platform where you will be able to get the help and support you require without the need to contact the practice.

We're aware that there has been some misleading information about data sharing on some social media platforms. For up to date information, including opt out information, please go to

Getting tested for coronavirus

If you have symptoms of coronavirus, you can book a test using the online booking system at nhs.uk/coronavirus or by calling 119. There are a number of testing centres across our area.

GP practices cannot give you a coronavirus test. If you do have symptoms, please do not come to our GP practice in person, you will be putting others at risk. Stay at home and get in touch with us over the phone or via our website.

Symptoms of coronavirus include; a new persistent cough, a high fever or loss of smell or taste.

We know that there is a high demand for tests, so please only book a test if you have symptoms.

If you have any coronavirus symptoms you must isolate immediately (stay at home) for 10 days (don’t wait for a test or a test result before doing so).

To stop the spread of coronavirus, please continue to wash your hands regularly, use a face covering when social distancing is not possible and try to keep your distance from people you do not live with.

For the latest information about coronavirus, visit nhs.uk/coronavirus

Please be reassured that our GP practice is #StillHereToHelp when you need us.

How to book a coronavirus test

People can book a coronavirus test by going online to the NHS website - https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-have-coronavirus/ - or by calling 119

You must have an appointment booked before visiting a testing centre.

Bradford and district

You can find information about the location of testing centres, and how to book a test on the Bradford Council website - https://www.bradford.gov.uk/health/health-advice-and-support/coronavirus-testing-in-bradford-district/

CHOOSE WELL

Choosing the right place to go for NHS healthcare will ensure you get the best care possible. Using an alternative to Accident and Emergency (A&E) when you aren’t seriously ill could mean that you end up waiting less time and get more efficient healthcare. It will also free up the emergency service to those who are in need of them the most. A&E and 999 are for life threatening and emergency conditions only. This can include: Broken Limbs, Heart Attacks, Strokes and other serious injuries.

MISSED APPOINTMENTS

First DNA: You will receive an initial letter to state that you have missed an appointment and the practice will be monitoring any further DNA's within a 6 month period.

Second DNA: A letter will be sent to you after you have missed a second appointment within a 6 month period of the first DNA. This letter will explain the surgery policy and that if you DNA 3 or more appointments within a 6 month period you may be deducted from the surgery list.

Third DNA: The matter will be brought to the attention of the Practice Manager and the GP's, it will then be down to their discretion if you are going to be removed or stay on the surgery list.

If you wish to cancel your appointment, please contact us on 01274 299143, at least ONE HOUR before you are due to attend. This means that we can offer the appointment to someone who needs it.

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Valley View Surgery

Welcome to Valley View Surgery, where the doctors and staff are proud to offer the highest standard of patient care. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Please be advised that we may record your calls for training and monitoring purposes.

Please note we will not accept prescription queries or requests for back-slips to order prescriptions before 12pm at the front desk on any day.

Telephone lines are extremely busy and you will be placed in a que, if you would like please contact us without waiting on the line through one of the services below

Online Access

Click here to access SystmOnline where you can order prescriptions, book appointments and view your online records.

To sign up for this service next time you are in the surgery please bring along some photo ID and we will be able to give you a username and password. Alternatively you can download our application form below.

Register with NHS App, or get help and advice on NHS website,

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from when we have reviewed your specific request. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. At Valley View Medical Centre we are reviewing all our patients records before granting you full records access, which will mean you may not automatically be able to see information within your health record. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.

Online Access Application Form

EXTENDED ACCESS and EXTENDED HOURS SERVICE - INFORMATION FOR PATIENTS

This practice is part of the extended access service and extended hours which provides GP, Physiotherapy, Nurse, and Health care assistant appointments from the following locations (hubs) across Bradford:

North hub: Shipley Medical Practice, Alexandra Road, Shipley, Bradford BD18 3EG
Central hub: Picton Medical Centre, Westbourne Green Community Health Care Centre, Manningham, Bradford, BD8 8RA
South hub: The Ridge Medical Practice, Cousen Road, Bradford, BD7 3JX
Hillside Bridge, Dr Akbars surgery, Butler street West, BD3 0BS

As a patient registered with this practice, you have access to the following

Weekday appointments - Evening appointments (6.30pm – 9.30pm) at any of the three hubs to see one of the following, subject to availability

GP
Physiotherapist
Nurse
Health care assistant
Voluntary sector services

Weekend appointments are available with a GP from 10.00am - 1.00pm on Saturdays and Sundays from the central hub, subject to availability.

More information about appointments with the extended access service

These services are run through our PCN and by Bradford Care Alliance, which represents all GP practices in the Bradford area. Medical appointments are with GPs and other healthcare staff who work in the area; so your appointment may not be with a clinician from this practice.

To use these services we will ask for your consent to share your medical record and our reception staff will explain what this means and why it is necessary. Click here to learn more about how and why we process your information.

Further details of the services and location maps are available here.

To book appointments with this service, please contact our reception staff.

Disabled Access

Disabled access is via the front entrance. All consultation rooms are on the ground floor with access throughout.

If your child is feeling poorly

Please have a look at the new booklet in our Family Health section on the right hand side of the screen for information and advice

Important Updates

From the 1st of December the CCG have decided that chemists are no longer able to order prescriptions for patients. You will need to order your own prescriptions by signing up to our online services (please ask at reception) or by dropping your order into the prescription letter box in reception. Please note that we don't take these requests by phone. Please allow at least 2 working days when ordering. Please start using this system now.

CQC RATING

www.cqc.org.uk/location/1-581753600

Patient Engagement

We now have a Patient Participation Group which is run by the Practice Champions & the Patient Engagement Lead, Farhana. If you would like to find out more information please click here. Alternatively you can call the surgery and ask to speak with the Patient Engagement Lead.

Covid-19 vaccinations