Noticeboard

Monday 19 September bank holiday – GP practice closure

Our GP practice will be closed on Monday 19 September 2022, following the announcement that this will be a bank holiday to mark Her Majesty the Queen’s State Funeral. We will reopen as usual on Tuesday 20 September 2022.

 

If you have a GP practice appointment booked for Monday 19 September, we will contact you to rearrange your appointment.

 

We ask that patients ensure they have enough of their usual repeat medication to last for the extended weekend. All requests for repeat medication should be submitted by [15/09/2022] to give enough time to process them before the coming weekend.

 

For information about many common illnesses and injuries, symptoms and treatments, and advice about what to do, when to get help and which NHS service to use, visit the NHS website: nhs.uk.

 

There will be pharmacies open over the bank holiday weekend. People can drop in for expert advice on many common illnesses such as headaches, sore throats and aches and pains, and there is no need to book an appointment. Pharmacies can also give you help and information on which medicines people can buy over the counter to help manage their illness. To find a pharmacy, visit the NHS website: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy 


We're aware that there has been some misleading information about data sharing on some social media platforms.  For up to date information, including opt out information,  please go to  NHS.digital.uk collecting GP data - advice for the public.

Getting tested for coronavirus

If you have symptoms of coronavirus, you can book a test using the online booking system at nhs.uk/coronavirus or by calling 119. There are a number of testing centres across our area.

GP practices cannot give you a coronavirus test. If you do have symptoms, please do not come to our GP practice in person, you will be putting others at risk. Stay at home and get in touch with us over the phone or via our website.

Symptoms of coronavirus include; a new persistent cough, a high fever or loss of smell or taste.

We know that there is a high demand for tests, so please only book a test if you have symptoms.

If you have any coronavirus symptoms you must isolate immediately (stay at home) for 10 days (don’t wait for a test or a test result before doing so).

To stop the spread of coronavirus, please continue to wash your hands regularly, use a face covering when social distancing is not possible and try to keep your distance from people you do not live with.

For the latest information about coronavirus, visit nhs.uk/coronavirus

Please be reassured that our GP practice is #StillHereToHelp when you need us.

How to book a coronavirus test

People can book a coronavirus test by going online to the NHS website - https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-have-coronavirus/ - or by calling 119

You must have an appointment booked before visiting a testing centre.

Bradford and district

You can find information about the location of testing centres, and how to book a test on the Bradford Council website - https://www.bradford.gov.uk/health/health-advice-and-support/coronavirus-testing-in-bradford-district/

CHOOSE WELL

Choosing the right place to go for NHS healthcare will ensure you get the best care possible. Using an alternative to Accident and Emergency (A&E) when you aren’t seriously ill could mean that you end up waiting less time and get more efficient healthcare. It will also free up the emergency service to those who are in need of them the most. A&E and 999 are for life threatening and emergency conditions only. This can include: Broken Limbs, Heart Attacks, Strokes and other serious injuries.

MISSED APPOINTMENTS

First DNA: You will receive an initial letter to state that you have missed an appointment and the practice will be monitoring any further DNA's within a 6 month period.

Second DNA: A letter will be sent to you after you have missed a second appointment within a 6 month period of the first DNA. This letter will explain the surgery policy and that if you DNA 3 or more appointments within a 6 month period you may be deducted from the surgery list.

Third DNA: The matter will be brought to the attention of the Practice Manager and the GP's, it will then be down to their discretion if you are going to be removed or stay on the surgery list.

If you wish to cancel your appointment, please contact us on 01274 299143, at least ONE HOUR before you are due to attend. This means that we can offer the appointment to someone who needs it. 

 

Valley View Surgery 

Welcome to Valley View Surgery, where the  doctors and staff  are proud to offer the highest standard of patient care.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

econsult

You will now be asked to wear a face covering if you are coming to our GP practice for an appointment. This will help protect you, other patients in the waiting area, and staff.

Face coverings should not be used by children under the age of 3 or those who may find it difficult to manage them correctly. For example, primary age children unassisted, or those with respiratory conditions.

Face coverings can help stop the spread of coronavirus by preventing you from inadvertently passing on the disease to others if you have it but are not showing symptoms. By wearing a face covering, you’ll be helping us to make sure our GP practices remain safe places for people to receive care.

It’s important to remember that, it’s still so important to wash your hands for at least 20 seconds on a regular basis.

If you are unable to provide your own face covering, we can provide you with one of our face masks. However, please be considerate as these masks are the supply which is used by our staff.

Information about wearing face coverings and how to make your own is available on the gov.uk website: https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering

Please do not book a GP appointment or come into the GP practice if you have symptoms of coronavirus.

 

You are advised to stay at home for 7 days if you have either:

  •  A high temperature (over 38.7)
  • A new continuous cough You do not need to contact 111 to tell them you are staying at home.Use the NHS 111 online coronavirus service at www.111.nhs.uk/covid-19 if: 
  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus

If you have symptoms of coronavirus or have been told by a health care professional that you have symptoms of coronavirus or you live with someone who has symptoms of coronavirus and you need a note for your employer, please follow this link:https://111.nhs.uk/isolation-note/

You DO NOT need to contact the surgery for this.


Please note that our surgery times on Tuesdays are now 8.30am to 6pm.  Later appointments are no longer available at the surgery.  Please see below for details of extended access appointments which are available in the evenings and at weekends.  More appointments are being made available to book online - please see the information below about accessing these appointments.

Clinical Pharmacists

To help with the growing demand for appointments, we now have clinical pharmacists working alongside the doctors during open surgery.  They deal with minor illnesses and if the doctor thinks the pharmacist will be able to help you they will move your appointment across to them.

Changes to open surgery times

We no Longer Run open surgery at this time. We do However triage all calls to make available face to face appointments for those that need them most. 

Telephone lines

Please be advised that we may record your calls for training and monitoring purposes.

Please note we will not accept prescription queries or requests for back-slips to order prescriptions before 12pm at the front desk on any day.

Online Access

Please note that online bookable appointments with the practice nurse are only for blood tests which have been requested by a GP, blood pressure checks, diet advice, cervical smears and childhood immunisations.  Please do not book appoinments for asthma, COPD, diabetes checks.  Online bookable appointments with the healthcare assistants are only for blood tests which must have been requested by a GP or blood pressure checks.  Please do not book these appointments for anything else. 

Click here to access SystmOnline where you can order prescriptions, book appointments and view your online records. 

To sign up for this service next time you are in the surgery please bring along some photo ID and we will be able to give you a username and password. Alternatively you can download our application form below.

Online Access Application Form

EXTENDED ACCESS and EXTENDED HOURS SERVICE - INFORMATION FOR PATIENTS

 

This practice is part of the extended access service and extended hours which provides GP, Physiotherapy, Nurse, and Health care assistant appointments from the following locations (hubs) across Bradford:

 

  1. North hub: Shipley Medical Practice, Alexandra Road, Shipley, Bradford BD18 3EG
  2. Central hub: Picton Medical Centre, Westbourne Green Community Health Care Centre, Manningham, Bradford, BD8 8RA
  3. South hub: The Ridge Medical Practice, Cousen Road, Bradford, BD7 3JX  
  4. Hillside Bridge, Dr Akbars surgery, Butler street West, BD3 0BS

As a patient registered with this practice, you have access to the following 

Weekday appointments - Evening appointments (6.30pm – 9.30pm) at any of the three hubs to see one of the following, subject to availability

  • GP
  • Physiotherapist
  • Nurse
  • Health care assistant
  • Voluntary sector services

Weekend appointments are available with a GP from 10.00am - 1.00pm on Saturdays and Sundays from the central hub, subject to availability.

More information about appointments with the extended access service

These services are run through our PCN and by Bradford Care Alliance, which represents all GP practices in the Bradford area. Medical appointments are with GPs and other healthcare staff who work in the area; so your appointment may not be with a clinician from this practice.

To use these services we will ask for your consent to share your medical record and our reception staff will explain what this means and why it is necessary. Click here to learn more about how and why we process your information.

Further details of the services and location maps are available here.

To book appointments with this service, please contact our reception staff. 

Disabled Access

Disabled access is via the front entrance. All consultation rooms are on the ground floor with access throughout.

If your child is feeling poorly

Please have a look at the new booklet in our Family Health section on the right hand side of the screen for information and advice

Important Updates

From the 1st of December the CCG have decided that chemists are no longer able to order prescriptions for patients. You will need to order your own prescriptions by signing up to our online services (please ask at reception) or by dropping your order into the prescription letter box in reception. Please note that we don't take these requests by phone. Please allow at least 2 working days when ordering. Please start using this system now.

CQC RATING

www.cqc.org.uk/location/1-581753600

Patient Engagement

We now have a Patient Participation Group which is run by the Practice Champions & the Patient Engagement Lead, Farhana. If you would like to find out more information please click here.  Alternatively you can call the surgery and ask to speak with the Patient Engagement Lead.

Covid-19 vaccinations

 

There has been quite a lot of information in the media about different age groups being offered the vaccine.  You will be contacted when your group is eligible.  We are working as quickly as we can to provide this service to our patients.

 

We know lots of people will be eager to get protected but please could we kindly ask you not to contact the practice for information about the vaccine or to ask for an appointment, as you will not be able to get one until you receive an invitation.

 

Please note that vaccinations are free of charge and only available through the NHS. Anyone who claims to be able to provide you with a vaccine for a fee is likely to be committing a crime and should be reported to the Police online or by calling 112.  The NHS will never ask you to press a button on your keypad or send a text asking you to confirm you want the vaccine.

For more information about the vaccine, please visit www.nhs.uk

Oxford AstraZeneca vaccine 

New guidance has been issued for the use of the Oxford AstraZeneca Covid-19 vaccine.

This follows further reviews by the independent regulator, the MHRA, and the Commission for Human Medicines, of a very small number of people in the UK who have developed a rare blood-clotting condition since having the Oxford AstraZeneca Covid-19 vaccine. 

The MHRA and Joint Committee for Vaccinations and Immunisations have emphasised that the risk of this condition is extremely small and that the benefits of the vaccine outweigh the risks for the vast majority of people.  They have recommended that:

Everyone who has had the AstraZeneca vaccine should still have a second dose of the AstraZeneca vaccine, irrespective of age, unless they suffered any serious side effects after their first vaccination. 

People aged 30 and over or who have a health condition that puts them at higher risk of severe Covid-19 disease should still be offered the Oxford AstraZeneca vaccine.  The benefits in protecting them against the serious consequences of COVID-19 outweigh any risk of this rare condition.

People aged 18-29 who do not have a health condition that puts them at higher risk of severe Covid-19 disease will be offered an alternative Covid-19 vaccine where available.  (This has been recommended as a precaution as people under 30 are at less risk from Covid-19 and not because they are considered to be at particular risk of developing the rare blood clot.)

People under 30 can still choose to have the Oxford AstraZeneca vaccine if this will mean they can be protected more quickly and they have been made aware of the guidance. 

Please see the leaflet below that has been produced by Public Health England and the NHS to answer any questions you may have

Leaflet on COVID-19 vaccination and blood clotting

CORONAVIRUS ALERT

If you wish to know more about the coronavirus vaccination, please follow this link:

https://www.bradfordcravenccg.nhs.uk/patients/coronavirus-covid-19-vaccinations/

We have specific advice for patients aged 13 - 19 and for families and for people suffering domestic abuse during this time.  Please see:

Information for 13 - 19 year olds

Information for families

Information re domestic abuse

 

(Site updated 12/09/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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