Valley View Surgery

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.

Airmid is TPP’s innovative patient-facing app, designed to support patients and clinicians alike by allowing individuals to engage with their care network and take control of their healthcare. From appointment booking to video consultations and wearable integrations, Airmid is the answer to digital first healthcare for all.

Your complete guide to conditions, symptoms and treatments, including what to do and when to get help.

Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.

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Click Below link for a British Sign Language Interpreter through Interpreters Live or scan the QR!

https://connect.interpreterslive.co.uk/vrs?ilc=WYICB.

British Sign Language (BSL) users can contact us using a BSL video interpreter through InterpretersLive!, provided by Sign Solutions.

InterpretersLive! is available when you need it, 7 days a week between 8am and 6.30pm  

For troubleshooting and how to download the InterpretersLive! please visit: https://www.interpreterslive.co.uk/app/

New service for people who use British Sign Language (BSL)

We have a new service to help people who use BSL talk to their GP surgery.

How to Use the Service

• Go to our website and click the link.
• You can use the service from 8:00am to 6:30pm, Monday to Friday.
• You will be asked a few questions.
• You will be connected to a BSL interpreter.
• Tell the interpreter which GP surgery you want to talk to.
• The interpreter will call your GP surgery and help you talk to them.

BSL Interpreters for Appointments

• We can give you a BSL video interpreter when you come for your appointment. You do not need to book this in advance.
• If you want an interpreter to come in person, please tell us as soon as you can. We usually need 2–3 weeks to book a face-to-face interpreter.
• Sometimes, we cannot get a face-to-face interpreter because there are not enough BSL interpreters. If this happens, we will give you a video interpreter.

Need More Help?

If you need information in a different format or language, or if you have special communication needs, please tell us. We will do our best to help you.